By the end of the program, candidates are expected to be able to:

• Face all challenges posed by the market in an efficient and professional way.
• Acquire knowledge, interpersonal skills, negotiation skills, poise and assurance.
• Understand how to manage their portfolios to ensure the best customer service to their clients, work in teams, and boost profitability.
• Be equipped with the tools to grow fast within their jobs
• Learn how to make the best of their resources and skills

• Roles of an effective Sales Manager
• How to lead a team
• Setting objective for better efficiency
• How to Manage By objective

   

• How Goal-oriented thinking makes you productive
• How to plan for an outcome
• Learn to structure your speech
• How to deliver presentation in front of different audience
• How to control your environment to optimize your presentation
• Meeting,Steps & Follow-up
• Conquer Customers
• Handle Complaints With Care....

What you will learn

• Communicate efficently through Process Understanding
• Avoid communication barriers to succeed in business
  
• Understand the meaning/impact of communication process
  
• Identify personal obstacles to effective interpersonal communication
  
• Define some strategies for improving individual and group communication
  
• Establish and maintain rapport with others
  
• Understand and read another person’s non-verbal communication and identify masked signs of emotion
  
• Recognize non-verbal signs of deception, satisfaction
  
• Identify opponent next action or re-action after reading their body language

Goal of STAR Training – Hire salespeople that will be effective selling your company’s products/services despite numerous challenges.